About
About Client-Stream
We built Client-Stream to solve the two problems that cost service businesses the most: slow lead response and chaotic reservation management.
Why Client-Stream exists
Most service businesses lose leads not because their offer is wrong — but because they respond too slowly. Based on our benchmarking across client accounts, the average first response to a new enquiry takes hours. By then, the prospect has moved on.
At the same time, independent restaurants were managing bookings across phone calls, paper diaries, and spreadsheets — while guests expected to book in seconds online.
Client-Stream was built to close both gaps: ReplyFlow for instant AI-powered lead response, and ReservationFlow for modern restaurant reservation management.
Who built it
Client-Stream was founded by Ethan Lee-Duffy, a digital agency owner who works directly with service businesses — coaches, consultants, restaurants, and professional service firms.
After seeing the same problems repeat across every client engagement, Ethan built the tools he wished existed: software that could respond to leads around the clock and manage reservations without a dedicated admin team.
The products
AI Lead Response System
ReplyFlow captures every inbound enquiry and sends an AI-written, personalised reply within 60 seconds. It qualifies the lead through a structured email conversation, books a discovery call in Google Calendar, and delivers a pre-call brief before every meeting — automatically.
Restaurant Reservation Management
ReservationFlow gives restaurants a complete booking system: online booking, visual floor plan editor, walk-in management, waitlist queuing, customer CRM with visit history, and automated email confirmations and reminders.
Get in touch
To discuss whether Client-Stream is the right fit for your business, book a call or send us an email. We reply fast — that's kind of our whole thing.