Reservations managed like a culinary conductor.
ReservationFlow handles your bookings, walk-ins, and waitlist the way a seasoned front-of-house team would — remembering your guests, filling your gaps, and making sure no reservation ever falls through the cracks.
Real-time
Floor view
360°
Guest profiles
Zero
Double bookings
Features
The whole front-of-house, in one dashboard.
ReservationFlow competes directly with ResDiary and Collins — at a price point independent restaurants can actually afford.
Visual floor plan
Drag tables onto an SVG canvas to map your actual floor. Colour-coded operational states (available, seated, overdue, reserved) give the host a real-time picture of the entire room at a glance.
Online booking page
A beautifully branded booking page embedded on your website. Guests pick their date, party size, and dietary requirements. Automated confirmation and reminder emails go out instantly.
Walk-in & waitlist management
Record walk-ins instantly, auto-assign the best available table, and detect returning customers. Add waiting guests to a live queue and seat them the moment a table turns.
Guest CRM
Every guest builds a profile automatically — visit count, total spend, dietary flags, occasion history, and personal notes. Spot your regulars before they sit down.
Automated email notifications
Confirmation, reminder, and cancellation emails — fully customisable per restaurant. Set your own subject lines, body copy, and reply addresses. No third-party email tool required.
Multi-restaurant support
Manage multiple sites from one dashboard. Switch between restaurants in a click, with fully isolated data, service periods, and floor plans per location.
How it works
From booking to seated, without the friction.
Guest books online
A guest visits your booking page, selects their date, party size, and any dietary requirements. The system checks real availability against your service periods and party limits.
Confirmation sent instantly
The moment a booking is confirmed, an email goes out automatically with all the details, a cancellation link, and a calendar invite attachment.
24-hour reminder
The day before the reservation, a reminder email is sent automatically — reducing no-shows without any staff effort.
Floor plan updates in real time
When a table is seated, its chip turns amber. Overdue tables pulse red. Your host always knows exactly what state the room is in — without walking the floor.
Guest profile builds automatically
After each visit, the customer's profile updates with their visit count, dietary flags, and occasions. Next time they book, you already know who they are.
Why switch
Premium features. Mid-market price.
Enterprise reservation systems charge enterprise prices. ReservationFlow gives independent restaurants and small chains the same capabilities — without the bill.
Pricing
No commissions. No per-cover fees.
OpenTable charges per cover and keeps your guest data. ReservationFlow charges a flat fee and your guest data stays yours.
Subscriptions not yet open — launching 10 August 2026
Join the waitlist to be first in line and lock in early-access pricing.
Essential
£1069 billed annually
For single-site independents getting started.
- Online booking page (embed on your site)
- Automated confirmation & reminder emails
- Visual floor plan editor
- Walk-in & waitlist management
- Customer CRM with visit history
- Cancellation self-serve link
Pro
£1609 billed annually
For busier sites that need the full toolkit.
- Everything in Essential
- Custom email templates per restaurant
- Dietary & occasion capture on booking
- Multi-room floor plan with conjoin tables
- Table timeline (Gantt view)
- CSV export of all reservations
- VIP & allergen tagging
- Post-visit follow-up emails
Multi-site
£1933 billed annually
For groups and agencies managing multiple venues.
- Everything in Pro
- Unlimited restaurants per account
- Admin dashboard across all sites
- Per-site isolated data & floor plans
- Volume pricing from 3 restaurants
Yearly plans include a 14-day free trial · Cancel anytime
No commission per cover · Guest data stays yours
Get started
Your floor plan. Your guest data. Your terms.
ReservationFlow gives you enterprise-grade reservation management without the enterprise price tag, commissions, or vendor lock-in.